Try Out Our Shoes for 30 Days...
If you don't love the shoes, return them! No questions asked. No one wants to deal with complicated returns.
We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
If we can't make your feet smile, then your return should be simple:
- Email us at firstname.lastname@example.org with your name, your issue with the product, and your order number (don't have your order number? No worries! We'll find your info!)
- Print the prepaid shipping label that we will send to your email address.
- Drop off your items at the nearest courier using the label provided.
As soon as we receive the return product, we'll refund your order! (usually issued within 2-weeks of your return drop-off)
Please note the following exceptions:
- Clearance items are final and cannot be returned or exchanged
- Returned items should be in original packaging
- Returned items must have no visible signs of wear or use (ex: stains, tears, etc.)
- All refunds are issued when we receive the product.
- We cover return and exchange shipping fees
- If the return product is lost or damaged during return, we'll first investigate the issue by talking to you and the carrier. From there, we'll issue either a full or partial refund, pending the circumstances.
- If you have any other questions, simply email us at email@example.com!